1. Information We Collect

We collect the following types of information to provide and improve our services, in compliance with Apple’s App Store policies:

Personal Information: Name, Email Address, Phone Number, Payment Information.
Usage Data: Device Information, IP Address, App Usage, and Location Data (only with user consent).
Content Data: Photos, Videos, Messages, and Search History (used for personalization and functionality).

We do not track users across third-party apps or websites. Any usage data we collect is for improving our services and providing a better user experience.

2. How We Use Your Information

Your information is used for:

Providing and personalizing our services.
Facilitating e-commerce transactions and order delivery.
Enhancing app security and fraud prevention.
Improving app functionality and user experience.

We do not use personal data for targeted advertising. Our app does not display ads or share user data with ad networks.

3. User-Generated Content & Moderation

Users can upload photos, comments, and messages. To ensure a safe community:

Content is moderated to prevent abuse.
Users can report or flag inappropriate content.
Users can block and remove interactions from abusive users.

Reported content is reviewed within 24 hours and removed if it violates our community standards.

4. Data Sharing

We do not sell your personal data. However, we may share data with:

Payment processors to complete transactions.
Delivery partners to fulfill orders.
Legal authorities if required by law.

Any third-party service providers we use comply with strict data privacy agreements and Apple’s privacy policies.

5. Your Privacy Rights

You have the right to:

Access, update, or delete your personal data.
Opt out of promotional messages.
Withdraw consent for data collection (via app settings).

To exercise these rights, contact us at privacy@explorelarosa.com.

6. Data Tracking & Transparency

We do not engage in cross-app tracking or targeted advertising. Any analytics we perform are solely for internal use to improve our app’s features and performance.

We respect user privacy and do not engage in fingerprinting or sharing personal data with third-party advertisers.

7. Contact Us

For privacy-related inquiries, reach out to:

Email: privacy@explorelarosa.com
Phone: +255 763 084 848